More 5-star reviews, fewer public surprises
Review Automation asks every client for a review at the right moment — just after a great visit — and sends them straight to Google or Facebook. Clients who weren’t fully happy are routed to you privately first, so problems get solved before they become a public one-star.
What it does
- Requests at the right moment — a review ask fires after the appointment completes.
- Routes by sentiment — happy clients go to Google or Facebook, unhappy ones come to you first.
- Follows up gently — a reminder for clients who didn’t respond the first time.
- Captures private feedback — concerns reach you directly, before they go public.
- Reports the wins — new reviews tracked in your GoHighLevel.
Why it wins
Reviews are local ranking fuel and the first thing a new client reads. Automating the ask turns one or two reviews a month into 8–12 — while the sentiment routing quietly keeps the unhappy ones out of public view and into your hands.
How it fires in your studio
- Visit completes — appointment marked done in your calendar.
- Request sent — a review ask by text or email.
- Sentiment check — happy clients routed to your review profiles.
- Private save — concerns routed to you for a personal fix.
- Tracked — new reviews and feedback logged in GoHighLevel.
What it integrates with
Review requests fire off the same appointment data and contact records as your booking and SMS modules, so the ask only goes to clients who actually showed up.